Reviews


“We purchased a new AC unit from Friendly last December and during the recent (and currently on-going) heat wave, the air coming through the vents didn’t feel cold and the house was barely cooling off. When I called the office to ask for a tech to visit, I was very pleasantly surprised they could have someone respond that afternoon. I had figured all their AC techs would be booked solid installing new units so the fact they could respond that day – on a Friday, even – was great customer service. The techs were even better, though. Greg and Corbin examined the whole system inside and out and found issues affecting the AC’s performance. They spent the time they needed to diagnose and fix those problems to make sure everything was working correctly. The AC is now back to working great and I feel confident it will continue to do so. Friendly has performed several services for us and I highly recommend these pros, they’re great to work with.”
- Zac C.

“Nick McLaughlin was professional, prompt and explained what needed to be done . He was friendly -but not overly- and easy to work with. Great work Nick! I appreciate your help.”

- Janene D.

“I had a air conditioner review completed by Jeff Storm during his review he noticed a water drip from the ceiling above. He identified a problem with my sink leaking! thank you Jeff!”

- Janene D.

“I almost never leave reviews but Friendly Plumber, Heating and Air has excellent customer service and potential customer should know!
They installed a new heating and air system for the previous owner of my home. The work was done by an EX-employee of theirs who was let go shortly after the work on my house was done because he was found to take shortcuts. Over the course of at least 3 years, there have been several occasions where problems from those shortcuts manifest themselves. Each time I have called, FHS immediately and free of charge sent technicians to resolve the problems even though I am not the original owner plus a lot of time has passed since the installation.
There is much peace of mind that comes from knowing a company will back up their work like this!”

- Rhone U.

“Had a hall light that quit working and Paul B. came and was very courteous checked all connections even up in the attic. Had the light working in a half hour. Very happy with the service will be using this service in the future.”

- John D.

“Our experience with Brady was exceptional. He was on time, very professional, explained and fixed our plumbing problem quickly and on top of all was extremely friendly. Thanks, we will call again”

- Stephanie C.

“Beau can out promptly, investigated the problem, provided me with ample education, and we had a great conversation throughout! He made sure the problem was fixed and even listened to me complain about my previous problems with technicians. In the end, he graciously provided his services for free to make up for my past problems. Highly recommend Friendly Plumber, Heating and Air and especially Beau.”

- Adam S.

“We have had two different plumbing problems addressed by Friendly Plumber, Heating and Air technicians. The company is thorough, transparent and efficient in working to schedule an appointment. The technicians were prompt, courteous and professional. I would not hesitate to call again for work in any of the areas covered by Friendly.”

- David C.

“The technician (Alex) who came to fix our A/C was amazing! Not only was he knowledgeable, honest & trustworthy but he spent the extra time to explain the problem in detail, then listened to my concerns & came up with a solution that I felt good about and could actually afford, without needing a 2nd mortgage on my house to pay for it.
They’ve made a new customer for life and it feels good to find an honest (even caring) company that I can rely on & trust for many services I may need in my home.
Thank again Alex!!!”

- Jeni B.

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Friendly Plumber, Heating and Air takes all the hassles and headaches out of the HVAC needs around your home or business. For any plumbing, heating, or AC repair in Salt Lake City, you can trust our team to treat your home like it was our own.