Reviews


Air Conditioner Repair in Herriman, UT 84096

“The technician (Alex) who came to fix our A/C was amazing! Not only was he knowledgeable, honest & trustworthy but he spent the extra time to explain the problem in detail, then listened to my concerns & came up with a solution that I felt good about and could actually afford, without needing a 2nd mortgage on my house to pay for it. They’ve made a new customer for life and it feels good to find an honest (even caring) company that I can rely on & trust for many services I may need in my home. Thank again Alex!!!”
- Jeni B.

Plumbing Replacement in North Salt Lake, UT 84054

“I scheduled a service call to have an outside hose bib replaced. The scheduling process was fantastic. The technician was on time. He was professional, personable and upfront. The work was completed quickly and beautifully for a very reasonable price. I could not be more satisfied with the overall Friendly experience.”

- David C.

Heat Pump Repair in South Jordan, UT 84095

“We had a problem with our heat pump not cooling and one of the heads was spitting out water. We had friendly plumber install our heat pump through out our house about 2 years ago. We called Friendly Home Services who, with out hesitation, let me know that it was under warranty and they would send someone out ASAP. They sent Alex Wiltz. He diagnosed the problem immediately, and repaired our condenser temporarily because it was going to require more time to fix it permanently. We were able to stay comfortable for a few days until, he could get back. When he returned. He spent the time to fix it right. He was so pleasant to work with and answered all my questions. I was impressed by how much he know about the HVAC systems. He went the extra mile to check and redo connections that might pose a problem in the future. It has been a couple of weeks now and my wife and I feel relieved that this is fix and the temperature in our house feels great! We need to go out side every once in a while to warm up in these hot summer days:) The thing that I wanted to point out, is that Alex fixed this NOT temporarily, so he could move on to the next job, but he cared enough for us as a customer to fix it right no matter the time and effort it required. Thank-you Alex and Friendly Home Services!”

- Steven B.

Air Conditioner Repair in Salt Lake City, UT 84121

“Alex has been terrific to work with! He has helped us with heating and air issues in both our home and a rental condo! And then, he hooked us up with the department to handle a plumbing issue we were having. I found Alex to be friendly, very knowledgeable and willing to help with every service your company offers! Thank you so much!”

- Charlene L.

Plumbing Maintenance in West Jordan, UT, 84081

“Was able to get an appointment quickly. Bill T. was thorough, gave options, very helpful, professional no pressure.”

- Lori B.

Plumbing Repair in Salt Lake City, UT, 84109

“I cannot thank this company enough for helping my 90-year-old father with a slew of plumbing issues that came up all a sudden late 2020 in to 2021 at his equally old Salt Lake home. I'm trying to keep from having to put my dad in an assisted living facility but the plumbing in his home has been failing miserably & rapidly at great expense economically, physically & emotionally for my dad; one thing after another, from the sewer main (brutal expensive fix no way around it), the water pressure slowing to a drizzle, the toilet broke, the water heater quit, the plumbing in a garage apartment separate from the main house was in horrible shape & more. I cannot believe how kind, patient, helpful, understanding of the situation & so respectful to my dad they have been. They managed to arrange financing for him – threw in some freebies considering my dad's economic situation & the financial burden this created. To complicate matters, I live in NYS & with Covid restrictions, I can't travel to be there to help. So I've relied heavily on these guys to communicate with me, keeping me informed so I can help my dad deal with it all. I truly feel like they've got my dad's back as well as mine. Contractors get such a bad rap cause of a few bad eggs, but I can comfortably say, Friendly Home Services are freaking awesome! Always on time, great work ethic, knowledgeable of their craft, again, great communication! Great with my old man who is hard of hearing, blind in one eye and nearly blind in the other, he has age-related memory loss etc. but otherwise perfectly healthy. Friendly Home Services could easily have taken advantage of him. However, these good fellows wouldn't go forward with repairs until they talked to me & I approved the work…for which I am profoundly thankful! At this point, repairs to date holding strong, things are up to code & I think my dad can comfortably live out his days there. However, should the plumbing or electric require more attention, I know I can rely on this plumbing outfit to come to save the day. Well done!

I can’t speak to the cost – we were in an emergency situation & had to get the work done. I expected it to be spendy. Could be contractors there who would have done the jobs for less money, but at this point, having worked with Friendly for the better part of 6 months now, with Covid-19 messing everything up, not being able to travel to be present & my dad's health & welfare at stake, I'm fine with what they charged.Plus they compromised & worked with us regarding the cost. No complaints there.

Oh! HUGE shout out to the administrative staff – also awesome, always helpful, great customer service & someone is available to answer the phones 24/7. I can always get a human on the phone no matter what time of day.

Bottom line: Great honest & professional plumbing & heating company I would recommend to anyone.”

- Bill & Jeanene W.

Fixed my hot water heater in under an hour!

“Great service! The whole crew is tidy fast and did a good job. Casey in warranty service fixed my ailing hot water heater in under an hour!”

- Mark G.

More than willing to take a look at a few extra things

Alex was great. I appreciated his professionalism, honesty, “friendliness” and was more than willing to take a look at a few extra things. He didn’t seemed rushed or bothered by my plethora of my random questions

- Chase R.

I have always enjoyed working with them

I have had the annual protection service with Friendly for the past three or four years or so. I have always enjoyed working with them. Today, Alex came out to look at an issue I was having with my furnace. Not only did he do a thorough inspection, he explained three different options that I had moving forward. Alex was professional, easy to talk to, and very friendly. I look forward to working with him again!

- Curt D.

Offered great advice for the best price

Alex was thorough, professional, and smart. He knew everything about our furnace and offered great advice for the best price. We will definitely use Alex again!

- Amy R.

Need HVAC Service?

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Call us at 801-923-6355!