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By Friendly Plumber, Heating and Air | August 14, 2020

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Friendly Plumber, Heating and Air

801-923-6355

2990 S 460 W
Salt Lake City, UT 84115

Google Rating

4.8

Based on 1432 reviews

Friendly Home Services | Plumbing, Heating & Air

4.8

Keven Longfellow

23:26 11 Aug 22

The AC and Furnis were installed 2 years ago and have been serviced by Friendly techs. Jeremy was the tech this time. He did a great job and wore shoe covers on my fresh cleaned carpet. Thanks! I would recommend them for all the services they offer. A+++++

15:25 09 Aug 22

Would definitely recommend Friendly Home Services. Chad was wonderful to work with. He went above and beyond for me.

Elizabeth Britt

19:27 04 Aug 22

I’ve had an excellent experience with friendly every time. They are organized, communicative, flexible and very helpful. They are cost effective and service level is unsurpassed. New furnace installation was a breeze. Drain cleaning was also seamless. Beau was super friendly and explained things well. I don’t recall our furnace technician name but he was also phenomenal.

Melissa Henricks

13:59 04 Aug 22

Beau was so professional and explained everything to me thoroughly. I didn't end up having anything wrong with my plumbing thankfully. I was just so appreciate of how personable Beau was. The company is lucky to have him.

01:58 04 Aug 22

He was great. Friendly is lucky to have him!!

18:41 03 Aug 22

18:26 03 Aug 22

I have used Friendly in the past and really feel they are a reliable, dependable and knowledgeable company. My hot water heater was making noises and I wasn’t sure if the soft water brine tank was working properly. Joseph was very knowledgeable and informative about the brine tank working well, flushing out the hot water heater, making some adjustments and also giving us a quote for a someday instillation of an in demand water heater. I am glad I decided to do a maintenance contract with them!

22:34 02 Aug 22

14:27 02 Aug 22

Jeff was very professional and knowledgeable.

Valerie Maxwell

22:11 29 Jul 22

Friendly is so good to work with. They live by their name and are so accommodating.

01:50 29 Jul 22

I've used Friendly Home Servicesfor several years now and they have been consistently professional. I have zero complaints or concerns. I will continue to use them as my go-to service.

18:21 28 Jul 22

Will never use another company! Great service, quality work and trustworthy.

Heather Hargrave

01:10 28 Jul 22

Fast, on time, job done professionally...always use these guys. They get my short term rentals back on track.

00:59 28 Jul 22

Gilbert R. and his coworker did a great job inside and out of making sure our A/C was in good condition. They also did some trouble shooting on a plumbing problem so we can better inform the plumber.

20:23 27 Jul 22

Jeff from Friendly was great, very professional and informative. Thank you for such wonderful care and efficiency!

Carole Molyneux

17:41 27 Jul 22

I am so pleased every time this company comes to my door. Everyone is so polite and professional. Always goes the extra mile to make sure I’m completely satisfied.

21:37 25 Jul 22

Very polite and quick

20:29 25 Jul 22

Cole was great. Showed him the problem gave me the estimate & fixed the problem in no time.

15:52 23 Jul 22

Jeanette Maddox

21:25 21 Jul 22

Jeff was very knowledgeable about friendly on time and answered all my questions

21:08 19 Jul 22

Cole came this morning, removed my old water heater. And he then put in a brand new water heater. It was great. I love this company, and how friendly everyone is.

00:09 16 Jul 22

22:10 13 Jul 22

Needed leaking outdoor facing faucet replaced that was causing interior flooding. Services are way over priced. I feel taken advantage of at a moment when I was in a weak position. Wanted to replace my 1 year old water heater for a “leak” for $2400. I paid less than $2000 to have that brand new one installed. Had a different plumber take a look and give a quote and they said there is no leak in the water heater. So another plumber just saved me $2400 for replacing something unnecessarily. Will never recommend and instead will actively dissuade people from using their services. Find a reasonable service not trying to take advantage of people.

Natalia Rezende

21:30 13 Jul 22

Im so happy with the he did here ! The best company so far . McGinnis is the best !

01:14 13 Jul 22

Amazing service!!

15:48 12 Jul 22

Excellent HVAC system maintenance. High employee turnover and a little pricey, but they stand behind their service.

Deanna Tibbetts

14:30 09 Jul 22

Technician was great. Super fast and friendly. Explained the problem and showed me how he fixed it. Great service as always.

22:55 08 Jul 22

Highly recommend! Joseph is very professional, knowledgeable and FRIENDLY!

BJ Vander Linden

21:47 08 Jul 22

20:57 08 Jul 22

My stop waste has been a pain in my side for a few years and this was the year to fix it. I found this company through Angi and I was not steered wrong! Excellent service, quick fix, very professional and polite! 10/10 Recommend!

12:00 08 Jul 22

I appreciated their professionalism as well as the fact that Nick and Joe explained my options for repair. They also made sure that they saw to my comfort while they proceeded with the work. Thank you Friendly Home Services, Nick and Joe!

21:15 06 Jul 22

21:41 28 Jun 22

23:49 27 Jun 22

I was very comfortable, confident, and satisfied with the installation performed by Gilbert and Chase. They were very friendly and considerate while at our home, and Gilbert was very professional and thorough in answering questions and addressing all of our needs and concerns.

01:21 26 Jun 22

Had an appointment today to check my AC that isn't working and no one showed up nor bothered to even have the courtesy to phone me. Over the last 3 years I spent over $12,000 with them including the service plan I pay for yearly and they didn't have enough concern for my business to bother to call. I am now rethinking who I will use in the future!

Kristin Dirkmaat

22:31 19 Jun 22

Joe Tareko was came out to help us figure out what was going on with a home we just purchased. He was very professional, knowledgeable, and easy to communicate with. He helped us to figure out our Water Softner and Radiant Heating System. He knew all the components of each system and explained it all to us. We are making decisions on our home and appreciate all the options he gave us. He was a terrific employee and we plan to use him anytime we have issues or decide to fix or change out systems. Thank you

candy beckstead

18:42 18 Jun 22

Love this place

00:39 08 Jun 22

Joseph was very knowledgeable and patient with explaining the issues that was causing our water leak. He fixed the issue quickly and gave us suggestions on other things that that will help improve our home plumbing.

20:05 26 May 22

Brooke DiFrancesco

15:22 24 May 22

Brady was great and installed my water heater quickly and efficiently. He came out the night before and did a check and was out first thing the next morning to install the new water heater. Thank you Friendly and Brady for my new water heater!!!

22:50 23 May 22

Patch and Juan were amazing I can't thank them enough. Fast friendly professional the big one is honest. There was absolutely zero pressure to go beyond what I requested. When I do any work I will be going through Friendly Home Services requesting Patch and Juan. Thank you such guys I appreciate it and you

16:02 20 May 22

Brady was so great! He was always on time and did a great job explaining the different situations I was dealing with concerning my broken water heater and master bathroom faucet. I really appreciated him giving several different options so I could find what would work best for me and my budget. I never felt like he was trying to upsell me. He was just there to help. His work was done fast and efficiently, everything looks great! Thank you!

20:02 29 Apr 22

19:49 28 Apr 22

00:20 27 Apr 22

The technician Gregory and his associate were knowledgeable and informative. Overall a great experience and excellent service! Thank you

19:14 25 Apr 22

Warned me of my water heater leak and pipe that was a problem. Installed quickly and efficiently (half-day). Evaluated all options without being pushy. Cleaned drain out for free as part of service.18 months no interest.Nick and Joe were on this call.

22:59 15 Apr 22

They did a drain service at the end of March 2021 for me, and a few days latter, the drain is clogged again. They did another service and charged me for $500. A few months later the drain is clogged again and I had them to come over to take a look. They asked for over $500 for one more service or a so called permernant solution for over $10000. I rejected and called somebody from another company. He fixed it and cahrged me $80. The drain works fine during the last half years since then.

23:04 14 Apr 22

Our 50 year old home is heated by a boiler by the use of floor heating boards . We woke up to a partially flooded basement and we couldn't figure out where the water was coming from as it was coming up through the basement floor until we meet with Joseph Tirko our friendly plumber. He evaluated quickly where a pipe had cracked under the foundation and figured out a plan that was cleavor and efficient that saved use thousands of dollars. It took him only a half of a day to fix and repair while also providing a way to prevent future leaks with the other lines still under the home. In our opinion, he IS the BEST and a life saver for us. We highly recommend Joseph and will keep him in our personal address files.

15:42 11 Apr 22

Joseph did a fantastic job! He was on time and very efficient. Very pleased with our plumbing repair!

21:09 08 Apr 22

Alex was very knowledgeable and professional, and answered all of the questions I had. While he was doing the furnace tune up, he found some issues with the original installation. Friendly Home installed a new heating and air system for my home last year, Alex explained to me what were not done correctly and he fixed the problems. I really appreciate his honesty and work ethics. Alex knows what he’s doing, and provides excellent service.About three weeks later Alex came back and did a tune up for my AC. He was so pleased to work with and went the extra miles to rinse off the dirt built up on the condenser unit. Thank you Alex! Highly recommended.

Anthony Griffiths

16:56 06 Apr 22

Brady and his plumbing team fixed, replaced, installed, and any other term you can think of for all the plumbing through our old house. It was a large project with a lot of money on the line and it was taken care of professionally and completed great! Very happy we went with them for the entire project which spanned through the whole house and outside.

12:29 28 Mar 22

Alex came to our home recently and we had a great experience with his visit. He is very knowledgeable, polite and professional. We would recommend him to friends, family and others. 5 Star ⭐️ ⭐️⭐️⭐️⭐️

19:34 27 Mar 22

We got 4 bids for our sewer main repair. All were extremely expensive. Only Friendly Home Services gave us the option to do just what we needed done without requiring all of the extra work the others wanted upsell on. FHD kept us updated all along the process.

16:27 26 Mar 22

Alex came out to my house Saturday to do an AC tune up on my system. He was on time, professional, and provided tons of information. Would recommend him to anyone!

02:51 25 Mar 22

19:16 24 Mar 22

We have thoroughly enjoyed the humidifier and air filtration system that FHS installed for us last year. Their continual services have been great to make sure our HVAC system as a while is working as it should, and I can’t thank them enough for giving us the peace of mind we have knowing our system is always running as it should be. A bigthanks to Alex & Greg for taking care of us today with our furnace tuneup!

16:02 23 Mar 22

Alex and Greg were very professional and answered all of the questions I had. They explained what they were doing, what caused the issue, and preventative maintenance. They also were extremely kind and understanding of my special needs son who was curious about everything. 100% recommend these guys!!

21:04 22 Mar 22

Jeremy Richards came in and looked over our electrical panel. He noticed a live wire that has been placed in an unused receptacle and removed it safely for us. He gave us some pointers on energy saving ideas and showed us how much energy we were using with a space heater. We are very thankful for the service we received today.

16:31 22 Mar 22

Alex and Greg put the “friendly” in Friendly Home Services. Very professional and provided helpful explanations.

18:37 21 Mar 22

Alex showed up on time and had my furnace up and running in no time!

21:45 14 Mar 22

22:28 22 Feb 22

18:07 03 Feb 22

Sewer inspection and recommended a liner but no pressure.

21:43 31 Jan 22

13:06 19 Jan 22

18:44 14 Jan 22

I've used them exclusively for all of the electrical needs in the house I just bought and the work was great and timely. (No idea about cost - seemed reasonable but have nothing to compare it against.) I called two weeks ago or so to have a dimmer installed, and though it was during business hours no one answered. I left a message, have yet to receive a call back. Maybe they're getting out of the electrical services field - it's not listed on their website anymore - but they should definitely let their electrical customers know if that's the case, and certainly should return messages.

21:20 12 Jan 22

20:32 12 Jan 22

18:14 10 Jan 22

4 years and 3 boiler experts later and Clark and Jesus figured it out the first visit! They are so nice and respectful, but most importantly know what they’re doing. We’ve been missing radiant heat for part of our house for years and have had several “repairs”, but these guys actually got it working. Hallelujah!!

17:37 10 Jan 22

17:32 01 Jan 22

John W. Did a great job repairing my leaking pipe which mitigated damage to my ceiling.

22:21 30 Dec 21

Alex was excellent, informative and got our furnace on point for the winter months!

19:59 30 Dec 21

Brett was very nice and informative

23:46 29 Dec 21

Excellent service.

00:31 29 Dec 21

20:50 28 Dec 21

We have had the best customer service with Friendly! Joseph Bey is another asset for Friendly! He was personable, professional, and informative.Thank you!

Michael Williams

20:05 28 Dec 21

22:17 21 Dec 21

Joseph was great. He was prompt and professional in installing a new water line for our new refrigerator.We’ll be glad if he’s the one to show up again when we have plumbing issues.

00:04 21 Dec 21

They did not have replacement filter for humidifier. They changed a/c filter with a new one. Charged us for it even though we have 2 brand new ones sitting next to unit. Not sure why they do carry humidifier filter when they were ones that installed the equipment.

19:40 18 Dec 21

I would have never used Friendly knowing what I know now. They claim their prices are high because they have the best service and best equipment, which is untrue. Friendly installed our furnace, AC, water heater, and water softener…every single one of which has had issues due to incorrect installation, installer error, and shoddy work. They have repeatedly dropped the ball, miscommunicated, installed equipment incorrectly, not kept their promises, and their lack of care has damaged our property (which they promised to reimburse us for but decided they could only cover 1/3 of the cost). I have been more than considerate to them and given multiple chances but their lies and lack of concern for the many issues that they have DIRECTLY caused to my home is infuriating. They attempted to make things right and get in my good graces by agreeing to my one and only request, regarding who would supervise this additional work, and they couldn’t even keep that one simple promise. I wouldn’t recommend Friendly to anybody, no matter how desperate.

Steve Mersereau

17:27 18 Dec 21

Jeremy is amazing. Worked late on a Friday night to get my job done.

22:36 14 Dec 21

17:57 13 Dec 21

14:54 11 Dec 21

BUYER BEWARE: Whether a job takes 30 minutes or 4 hours, you’ll get charged the same for a plumbing repair because they charge you like a mechanic. $390 for one hour of work, the part is $45 at Lowe’s before markup. How is this good for the customer? Simple answer, it’s not. You need to charge ACTUAL costs, not use some guide that says it COULD take up to 3 hours and charge customers accordingly. Fool me once, shame on me…and you’ll never fool me twice.

22:34 08 Dec 21

Miguel met my requirements for someone I would definitely want to work on my home. He was polite, does great work in a very reasonable time, and left my home clean!

David Bauer (Dave)

20:00 08 Dec 21

Jesus was on time and did a great job keeping our costs minimal. Even helped me unclog a drain instead of charging me for it.

22:12 06 Dec 21

Called for loud furnace thumping diagnosis. The noise is coming from a valve on my whole house humidifier. There isn’t a fix for this except to turn the humidifier off. Thanks Jakob, your explanation was so appreciated even if I’m still stuck with the problem!

17:04 06 Dec 21

15:34 04 Dec 21

18:12 03 Dec 21

Great service, I called for a leaking faucet, Jesus checked the water softness which led us to the water softener which he adjusted( not on the initial request). While he was working on the water softener he noticed a leak coming from the wall from the washing machine area and was able to locate the source of the problem which was a blocked drain. And Carl a new technician to come out to fix that problem. Excellent service I can’t recommend enough

16:59 03 Dec 21

Our furnace was cracked. Jacob,Dallas and Austin and Jeff put a new one in for us. They did a great job got at it right away. So friendly caring and hard workers so professional with great attitudes about their work. It’s hard to express how much we appreciate them. We have had Jacob out last year do maintenance our furnace we we’re so impressed with him. That’s why we called him back. Your company is really in good hands with these workers. I know we will use your service from now on and let everyone we know how great this company is.Thank you so muchRichard & Sondra Garcia

Matthew Wuenschel

00:24 03 Dec 21

19:25 02 Dec 21

Sergio Gonzalez

18:13 02 Dec 21

Maryellen Holliday

22:15 01 Dec 21

He was on time and friendly. Fast worker. Very clean.

Alicia Matsuura

17:30 30 Nov 21

Jakob was excellent! Friendly, knowledgeable and honest. I felt like he had my best interests in mind. I would recommend him and this company to anyone!

23:51 29 Nov 21

23:41 27 Nov 21

Tony Christensen

19:18 26 Nov 21

It is well known that this industry if full of companies that price gouge customers. This company is no different, but I guess at least they do it with a smile on their face. Estimate was almost $1000 for less than $100 parts and approx 1 hr VERY basic labor. I understand companies have overhead but $900 for 1 hr basic labor?! Disgusting!!

00:54 25 Nov 21

Makenna Montano

23:35 24 Nov 21

Beau and Brady were awesome. Super easy to get an appointment and they arrived exactly when they said they would and gave us an hour notice before they arrived. They diagnosed a broken pipe and walked me through everything they did and next steps. Seriously best plumbing/repair experience I’ve ever had. Really nice, professional company.

12:54 24 Nov 21

Jeremy was awesome!!Very professional and friendly and did a great job! Would certainly hire him again!!

Peppur Thornton

21:02 23 Nov 21

Joseph was amazing and well known his job and I'd recommend him to anyone! He did an excellent job!

Barbara Reineke

23:15 19 Nov 21

Love these guys!! Have had ALOT of plumbing work, etc in our home and everyone has been professional and helpful. Quite like the yearly plan for maintenance for all our appliances. Thank you

02:25 19 Nov 21

We are so happy we chose this company and had Jesus come to our home. He provided excellent service! We couldn't be happier.

21:05 18 Nov 21

Kathleen Tucknies

20:46 18 Nov 21

Beau very professional and very informativeThank you

21:03 17 Nov 21

Rebecca Townsend

17:18 17 Nov 21

14:59 17 Nov 21

Cole did a wonderful job replacing our wastewater pipe from under the kitchen sink to the sewer. We ended up having a second leak along the line, thankfully Cole was well educated on the pipes that were used when our home was built. Nice job Cole!

23:29 16 Nov 21

21:34 15 Nov 21

21:10 15 Nov 21

Andrea Sessions

18:50 15 Nov 21

fixed the issue with both furnace and heat pump; friendly staff, amazing service, would absolutely recommend.

Russell Rowberry

16:04 15 Nov 21

Furnace wouldn’t fire. Jakob was our tech and did a great job. Very thorough, friendly and explained the problem so I could understand. I’d recommend him.

01:38 14 Nov 21

As always, a pleasurable experience with Joseph B. He keeps my HVAC operating like a champ and I love his outgoing personality. 😊

05:11 12 Nov 21

We had an impeccable experience with Family Home. In addition to living in our home for over 25 years, we just underwent an extensive renovation in which we have used multiple plumbing services. Family Home has been, far and away, the most responsible and professional we have ever dealt with. Our technician, Joseph, was off-the-charts exceptional. He was on time, communicated costs and developments clearly throughout the entire process, asked permission to perform any additional work, and was extraordinarily knowledgeable, professional, courteous and helpful. We can’t recommend him and them more highly, and if you are looking for a seamless and flawless execution, they are the poster child.

19:48 11 Nov 21

They came prepared with enough manpower to get the complete work done in under 5 hours. Very polite and knowledgeable and for a fair price. I’m very happy.

18:32 11 Nov 21

I've used Friendly Home Services for multiple repairs now, including furnace replacement, electrical panel replacement, adding ground wires, and outlet repair. They have always gone above and beyond for us

21:59 09 Nov 21

I was very pleased with Jaren’s work. He took the time to explain the problem. He was quick and courteous. I live in a older home. I have lived in my house for thirty years. I have my drain cleaned every couple of years. I can say with all honesty. Jaren did the best job I’ve ever had done. From today on if I have plumbing issues it will definitely be calling. The people at Friendly

21:05 09 Nov 21

He was polite and knowledgeable.

Jennifer Halden

21:02 09 Nov 21

Allorah Verucchi

19:15 09 Nov 21

Can’t get anyone to come out and do some work. Tried calling over 3 times with zero response.

william vanthof

15:30 09 Nov 21

Great job Workers on time Vry polite

20:55 08 Nov 21

Professional, courteous and on time. Explained everything that he was doing and didn’t pressure me to purchase or replace any products

00:32 05 Nov 21

21:21 04 Nov 21

20:08 04 Nov 21

I always use them for plumbing stuff. Always available more quickly than others.

19:47 03 Nov 21

20:40 02 Nov 21

Joseph did a fabulous job for me! He was prompt, courteous, and knowledgeable. He listened to my concerns, answered my questions, and then got to work. Everything is working as it should now and I have Joseph to thank. Definitely will use Joseph at Friendly Home Services for all my future plumbing needs.

Tonya JonesSmith

19:27 02 Nov 21

02:37 02 Nov 21

dianne jacobsen

22:42 01 Nov 21

They have been phenomenal and I will only recommend your company to everyone.

17:55 01 Nov 21

19:17 30 Oct 21

These guys came recommended by a neighbor who was in a jam and he couldn’t have been more right. Clark was quick to find my issue and took the time to explain my radiant heat system. Will keep Friendly as our go to plumber.

NaNoNat Theking

23:15 27 Oct 21

22:01 20 Oct 21

Friendly Home Services has excellent customer service!They installed a new heating and air system for the previous owner of my home. The work was done by an EX-employee of theirs who was let go shortly after the work on my house was done because he was found to take shortcuts. Over the course of at least 3 years, there have been several occasions where problems from those shortcuts have manifest themselves. Each time I have called, they immediately, professionally, and free of charge sent technicians to resolve the problems even though I am not the original owner and a lot of time has passed since the installation.There is much peace of mind that come from knowing a company will back up their work like this!

01:08 08 Oct 21

*Edited October 2021* - We had to have a little more electrical work done on our house and we were able to get it done way cheaper using someone other than a company that has plumbing, electrical, HVAC all in one. When that person came to do the work. He got a pretty bad spark when the breaker was turned off. When he went to the electrical panel, he found that Friendly did not install the panel correctly and that they did not properly ground the neutral bar (The large circle in the picture shows where there should be a ground wire but wasn't. The picture with the smaller oddly shaped circle shows the ground wire properly installed.). This meant that a it was easy to get a spark off of the neutral wire and that the electricity was grounded through our piping and could have potentially electrocuted someone touching running water. This was very concerning to us because we paid for the electrical to be safer, but it wasn't much safer than what we previously had. With how much money they charge, you would expect things to be done right. I would not recommend anyone use this company based off of our overall experience with them. We found multiple different things that were done poorly and where corners were cut.We spent quite a bit of money with this company and had some good and some not so good experiences with them. We used their electrical team, and the plumbing and sewer teams. Electrical team was actually pretty good. They were in and out and charged us the quoted amount. They left a mess in the house, but that is pretty easy to clean up. The outdoor sewer team was also very good to work with. The indoor plumbing team was good. There were some miscommunications, but as long as you communicate clearly with them, they are willing to fix the issues. There were some leaking pipes after all the plumbing was done, but these were easy to just tighten up a bit and all was good after that. I don't know if I would recommend them to anyone, but they did get the job done and overall, it was done pretty well.

18:43 11 Sep 21

Friendly Home Services installed a whole new heating and air conditioning system in my home and they did an excellent job. The installers, Dallas, Austin and Marshall were on time, very professional and finished the job in a timely manner. The system is working great and they offer an amazing warranty so I have peace of mind for years to come. I would recommend Friendly Home Services to anyone.

20:03 27 Aug 21

I haven't seen them yet, and already I'm disappointed with their service. They quoted me a 1:00 appt time, but I didn't hear from them for almost an hour after, and not until I contacted them for an update. Apparently 1:00 means 1:00-5:00 not 1:00.

21:53 17 Aug 21

Good company. Competent, courteous technicians. We were very satisfied with the plumbing work that was done in our home.

Angela Thredgold

18:03 11 Aug 21

I have had Friendly Service to my home before and felt like I got a good deal. Not so much this time.The techs were very nice, but I feel the price was too high for what was done. I also expected more from the "tune up" not really sure anything was done for that cost. I would like to have seen the new capacitor that was installed before the unit was closed up. I mean honestly, how do I even know it was done. Hopefully the tech is an honest guy and he probably is, but I don't know him. In the end, expected to pay $66 for a furnace and AC tune up, ended up $560. Will probably shop around next time.

17:17 31 Jul 21

Please do yourself a favor & do not use these people. It was an awful experience. I was told the service fee would be part of the overall repair & the total amount would be $150 since it was a rush. I confirmed w/ the lady that was not a separate fee & it would be built into the total service. The technician came an hour and a half late for a 9AM appointment. They told me my heater, water softener & water heater all needed to be replaced (which I said no to) & the little valve that needed to be replaced where the water was leaking was going to be $380 plus the $150. $530 plus tax to replace a small valve. I felt totally scammed.

19:24 20 Jul 21

11:24 29 Jun 21

04:44 18 Jun 21

Professional, courteous and efficient. Phil and his team really saved me money and my sanity in fixing an improperly installed shower pan, routing plumbing for a bathtub and finding a subcontractor to retile my shirt in less than a week.

21:53 13 Jun 21

Hugh was great! He diagnosed the problem fast and now my Mom's refrigerator is running great. Would reccomend and use again. Thank you!

Enrique Ferrini

19:01 03 Jun 21

We had friendly do some work on our sewer line. They were great to work with. Dan and Juan worked hard and didn’t leave until we were satisfied. I highly recommend.

Matt Stubblefield

21:49 26 May 21

I cannot speak highly enough of Beau and Bill. They responded immediately to our emergency plumbing situation. They were incredibly professional and transparent about the entire process and fixed a major issue within 24 hours. I would 100% use these guys again for any other repairs!

19:50 18 May 21

Justin does a great job! I used him for our personal home and I also refer my real estate clients to use them for inspections as well since they are so thorough and have a great price! Friendly is a correct name for this company, everyone (even the schedulers) are super friendly!!Update: I came on here again to give Beau a 5 star rating too. For may of 2021. My personal home had an unexpected drain issue. He came over once and wasn’t able to diagnose it 100% because somethings were in the way. I was able to move some things and He came back in between a job the same day that I called him and was able to diagnose it. Also extremely friendly and personable. Definitely will trust my home services and all my clients home services to Friendly home services. All their technicians are top notch!!I had another plumber come out that same week from a different company and quote me $11,000 to do a fix when they didn’t even put a camera down the drain or know anything that was going on. Friendly home services actually diagnoses the problem and then gives you a realistic quote .

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Google Rating

4.8

Based on 1432 reviews

Friendly Home Services | Plumbing, Heating & Air

4.8

Keven Longfellow

23:26 11 Aug 22

The AC and Furnis were installed 2 years ago and have been serviced by Friendly techs. Jeremy was the tech this time. He did a great job and wore shoe covers on my fresh cleaned carpet. Thanks! I would recommend them for all the services they offer. A+++++

15:25 09 Aug 22

Would definitely recommend Friendly Home Services. Chad was wonderful to work with. He went above and beyond for me.

Elizabeth Britt

19:27 04 Aug 22

I’ve had an excellent experience with friendly every time. They are organized, communicative, flexible and very helpful. They are cost effective and service level is unsurpassed. New furnace installation was a breeze. Drain cleaning was also seamless. Beau was super friendly and explained things well. I don’t recall our furnace technician name but he was also phenomenal.

Melissa Henricks

13:59 04 Aug 22

Beau was so professional and explained everything to me thoroughly. I didn't end up having anything wrong with my plumbing thankfully. I was just so appreciate of how personable Beau was. The company is lucky to have him.

01:58 04 Aug 22

He was great. Friendly is lucky to have him!!

18:41 03 Aug 22

18:26 03 Aug 22

I have used Friendly in the past and really feel they are a reliable, dependable and knowledgeable company. My hot water heater was making noises and I wasn’t sure if the soft water brine tank was working properly. Joseph was very knowledgeable and informative about the brine tank working well, flushing out the hot water heater, making some adjustments and also giving us a quote for a someday instillation of an in demand water heater. I am glad I decided to do a maintenance contract with them!

22:34 02 Aug 22

14:27 02 Aug 22

Jeff was very professional and knowledgeable.

Valerie Maxwell

22:11 29 Jul 22

Friendly is so good to work with. They live by their name and are so accommodating.

01:50 29 Jul 22

I've used Friendly Home Servicesfor several years now and they have been consistently professional. I have zero complaints or concerns. I will continue to use them as my go-to service.

18:21 28 Jul 22

Will never use another company! Great service, quality work and trustworthy.

Heather Hargrave

01:10 28 Jul 22

Fast, on time, job done professionally...always use these guys. They get my short term rentals back on track.

00:59 28 Jul 22

Gilbert R. and his coworker did a great job inside and out of making sure our A/C was in good condition. They also did some trouble shooting on a plumbing problem so we can better inform the plumber.

20:23 27 Jul 22

Jeff from Friendly was great, very professional and informative. Thank you for such wonderful care and efficiency!

Carole Molyneux

17:41 27 Jul 22

I am so pleased every time this company comes to my door. Everyone is so polite and professional. Always goes the extra mile to make sure I’m completely satisfied.

21:37 25 Jul 22

Very polite and quick

20:29 25 Jul 22

Cole was great. Showed him the problem gave me the estimate & fixed the problem in no time.

15:52 23 Jul 22

Jeanette Maddox

21:25 21 Jul 22

Jeff was very knowledgeable about friendly on time and answered all my questions

21:08 19 Jul 22

Cole came this morning, removed my old water heater. And he then put in a brand new water heater. It was great. I love this company, and how friendly everyone is.

00:09 16 Jul 22

22:10 13 Jul 22

Needed leaking outdoor facing faucet replaced that was causing interior flooding. Services are way over priced. I feel taken advantage of at a moment when I was in a weak position. Wanted to replace my 1 year old water heater for a “leak” for $2400. I paid less than $2000 to have that brand new one installed. Had a different plumber take a look and give a quote and they said there is no leak in the water heater. So another plumber just saved me $2400 for replacing something unnecessarily. Will never recommend and instead will actively dissuade people from using their services. Find a reasonable service not trying to take advantage of people.

Natalia Rezende

21:30 13 Jul 22

Im so happy with the he did here ! The best company so far . McGinnis is the best !

01:14 13 Jul 22

Amazing service!!

15:48 12 Jul 22

Excellent HVAC system maintenance. High employee turnover and a little pricey, but they stand behind their service.

Deanna Tibbetts

14:30 09 Jul 22

Technician was great. Super fast and friendly. Explained the problem and showed me how he fixed it. Great service as always.

22:55 08 Jul 22

Highly recommend! Joseph is very professional, knowledgeable and FRIENDLY!

BJ Vander Linden

21:47 08 Jul 22

20:57 08 Jul 22

My stop waste has been a pain in my side for a few years and this was the year to fix it. I found this company through Angi and I was not steered wrong! Excellent service, quick fix, very professional and polite! 10/10 Recommend!

12:00 08 Jul 22

I appreciated their professionalism as well as the fact that Nick and Joe explained my options for repair. They also made sure that they saw to my comfort while they proceeded with the work. Thank you Friendly Home Services, Nick and Joe!

21:15 06 Jul 22

21:41 28 Jun 22

23:49 27 Jun 22

I was very comfortable, confident, and satisfied with the installation performed by Gilbert and Chase. They were very friendly and considerate while at our home, and Gilbert was very professional and thorough in answering questions and addressing all of our needs and concerns.

01:21 26 Jun 22

Had an appointment today to check my AC that isn't working and no one showed up nor bothered to even have the courtesy to phone me. Over the last 3 years I spent over $12,000 with them including the service plan I pay for yearly and they didn't have enough concern for my business to bother to call. I am now rethinking who I will use in the future!

Kristin Dirkmaat

22:31 19 Jun 22

Joe Tareko was came out to help us figure out what was going on with a home we just purchased. He was very professional, knowledgeable, and easy to communicate with. He helped us to figure out our Water Softner and Radiant Heating System. He knew all the components of each system and explained it all to us. We are making decisions on our home and appreciate all the options he gave us. He was a terrific employee and we plan to use him anytime we have issues or decide to fix or change out systems. Thank you

candy beckstead

18:42 18 Jun 22

Love this place

00:39 08 Jun 22

Joseph was very knowledgeable and patient with explaining the issues that was causing our water leak. He fixed the issue quickly and gave us suggestions on other things that that will help improve our home plumbing.

20:05 26 May 22

Brooke DiFrancesco

15:22 24 May 22

Brady was great and installed my water heater quickly and efficiently. He came out the night before and did a check and was out first thing the next morning to install the new water heater. Thank you Friendly and Brady for my new water heater!!!

22:50 23 May 22

Patch and Juan were amazing I can't thank them enough. Fast friendly professional the big one is honest. There was absolutely zero pressure to go beyond what I requested. When I do any work I will be going through Friendly Home Services requesting Patch and Juan. Thank you such guys I appreciate it and you

16:02 20 May 22

Brady was so great! He was always on time and did a great job explaining the different situations I was dealing with concerning my broken water heater and master bathroom faucet. I really appreciated him giving several different options so I could find what would work best for me and my budget. I never felt like he was trying to upsell me. He was just there to help. His work was done fast and efficiently, everything looks great! Thank you!

20:02 29 Apr 22

19:49 28 Apr 22

00:20 27 Apr 22

The technician Gregory and his associate were knowledgeable and informative. Overall a great experience and excellent service! Thank you

19:14 25 Apr 22

Warned me of my water heater leak and pipe that was a problem. Installed quickly and efficiently (half-day). Evaluated all options without being pushy. Cleaned drain out for free as part of service.18 months no interest.Nick and Joe were on this call.

22:59 15 Apr 22

They did a drain service at the end of March 2021 for me, and a few days latter, the drain is clogged again. They did another service and charged me for $500. A few months later the drain is clogged again and I had them to come over to take a look. They asked for over $500 for one more service or a so called permernant solution for over $10000. I rejected and called somebody from another company. He fixed it and cahrged me $80. The drain works fine during the last half years since then.

23:04 14 Apr 22

Our 50 year old home is heated by a boiler by the use of floor heating boards . We woke up to a partially flooded basement and we couldn't figure out where the water was coming from as it was coming up through the basement floor until we meet with Joseph Tirko our friendly plumber. He evaluated quickly where a pipe had cracked under the foundation and figured out a plan that was cleavor and efficient that saved use thousands of dollars. It took him only a half of a day to fix and repair while also providing a way to prevent future leaks with the other lines still under the home. In our opinion, he IS the BEST and a life saver for us. We highly recommend Joseph and will keep him in our personal address files.

15:42 11 Apr 22

Joseph did a fantastic job! He was on time and very efficient. Very pleased with our plumbing repair!

21:09 08 Apr 22

Alex was very knowledgeable and professional, and answered all of the questions I had. While he was doing the furnace tune up, he found some issues with the original installation. Friendly Home installed a new heating and air system for my home last year, Alex explained to me what were not done correctly and he fixed the problems. I really appreciate his honesty and work ethics. Alex knows what he’s doing, and provides excellent service.About three weeks later Alex came back and did a tune up for my AC. He was so pleased to work with and went the extra miles to rinse off the dirt built up on the condenser unit. Thank you Alex! Highly recommended.

Anthony Griffiths

16:56 06 Apr 22

Brady and his plumbing team fixed, replaced, installed, and any other term you can think of for all the plumbing through our old house. It was a large project with a lot of money on the line and it was taken care of professionally and completed great! Very happy we went with them for the entire project which spanned through the whole house and outside.

12:29 28 Mar 22

Alex came to our home recently and we had a great experience with his visit. He is very knowledgeable, polite and professional. We would recommend him to friends, family and others. 5 Star ⭐️ ⭐️⭐️⭐️⭐️

19:34 27 Mar 22

We got 4 bids for our sewer main repair. All were extremely expensive. Only Friendly Home Services gave us the option to do just what we needed done without requiring all of the extra work the others wanted upsell on. FHD kept us updated all along the process.

16:27 26 Mar 22

Alex came out to my house Saturday to do an AC tune up on my system. He was on time, professional, and provided tons of information. Would recommend him to anyone!

02:51 25 Mar 22

19:16 24 Mar 22

We have thoroughly enjoyed the humidifier and air filtration system that FHS installed for us last year. Their continual services have been great to make sure our HVAC system as a while is working as it should, and I can’t thank them enough for giving us the peace of mind we have knowing our system is always running as it should be. A bigthanks to Alex & Greg for taking care of us today with our furnace tuneup!

16:02 23 Mar 22

Alex and Greg were very professional and answered all of the questions I had. They explained what they were doing, what caused the issue, and preventative maintenance. They also were extremely kind and understanding of my special needs son who was curious about everything. 100% recommend these guys!!

21:04 22 Mar 22

Jeremy Richards came in and looked over our electrical panel. He noticed a live wire that has been placed in an unused receptacle and removed it safely for us. He gave us some pointers on energy saving ideas and showed us how much energy we were using with a space heater. We are very thankful for the service we received today.

16:31 22 Mar 22

Alex and Greg put the “friendly” in Friendly Home Services. Very professional and provided helpful explanations.

18:37 21 Mar 22

Alex showed up on time and had my furnace up and running in no time!

21:45 14 Mar 22

22:28 22 Feb 22

18:07 03 Feb 22

Sewer inspection and recommended a liner but no pressure.

21:43 31 Jan 22

13:06 19 Jan 22

18:44 14 Jan 22

I've used them exclusively for all of the electrical needs in the house I just bought and the work was great and timely. (No idea about cost - seemed reasonable but have nothing to compare it against.) I called two weeks ago or so to have a dimmer installed, and though it was during business hours no one answered. I left a message, have yet to receive a call back. Maybe they're getting out of the electrical services field - it's not listed on their website anymore - but they should definitely let their electrical customers know if that's the case, and certainly should return messages.

21:20 12 Jan 22

20:32 12 Jan 22

18:14 10 Jan 22

4 years and 3 boiler experts later and Clark and Jesus figured it out the first visit! They are so nice and respectful, but most importantly know what they’re doing. We’ve been missing radiant heat for part of our house for years and have had several “repairs”, but these guys actually got it working. Hallelujah!!

17:37 10 Jan 22

17:32 01 Jan 22

John W. Did a great job repairing my leaking pipe which mitigated damage to my ceiling.

22:21 30 Dec 21

Alex was excellent, informative and got our furnace on point for the winter months!

19:59 30 Dec 21

Brett was very nice and informative

23:46 29 Dec 21

Excellent service.

00:31 29 Dec 21

20:50 28 Dec 21

We have had the best customer service with Friendly! Joseph Bey is another asset for Friendly! He was personable, professional, and informative.Thank you!

Michael Williams

20:05 28 Dec 21

22:17 21 Dec 21

Joseph was great. He was prompt and professional in installing a new water line for our new refrigerator.We’ll be glad if he’s the one to show up again when we have plumbing issues.

00:04 21 Dec 21

They did not have replacement filter for humidifier. They changed a/c filter with a new one. Charged us for it even though we have 2 brand new ones sitting next to unit. Not sure why they do carry humidifier filter when they were ones that installed the equipment.

19:40 18 Dec 21

I would have never used Friendly knowing what I know now. They claim their prices are high because they have the best service and best equipment, which is untrue. Friendly installed our furnace, AC, water heater, and water softener…every single one of which has had issues due to incorrect installation, installer error, and shoddy work. They have repeatedly dropped the ball, miscommunicated, installed equipment incorrectly, not kept their promises, and their lack of care has damaged our property (which they promised to reimburse us for but decided they could only cover 1/3 of the cost). I have been more than considerate to them and given multiple chances but their lies and lack of concern for the many issues that they have DIRECTLY caused to my home is infuriating. They attempted to make things right and get in my good graces by agreeing to my one and only request, regarding who would supervise this additional work, and they couldn’t even keep that one simple promise. I wouldn’t recommend Friendly to anybody, no matter how desperate.

Steve Mersereau

17:27 18 Dec 21

Jeremy is amazing. Worked late on a Friday night to get my job done.

22:36 14 Dec 21

17:57 13 Dec 21

14:54 11 Dec 21

BUYER BEWARE: Whether a job takes 30 minutes or 4 hours, you’ll get charged the same for a plumbing repair because they charge you like a mechanic. $390 for one hour of work, the part is $45 at Lowe’s before markup. How is this good for the customer? Simple answer, it’s not. You need to charge ACTUAL costs, not use some guide that says it COULD take up to 3 hours and charge customers accordingly. Fool me once, shame on me…and you’ll never fool me twice.

22:34 08 Dec 21

Miguel met my requirements for someone I would definitely want to work on my home. He was polite, does great work in a very reasonable time, and left my home clean!

David Bauer (Dave)

20:00 08 Dec 21

Jesus was on time and did a great job keeping our costs minimal. Even helped me unclog a drain instead of charging me for it.

22:12 06 Dec 21

Called for loud furnace thumping diagnosis. The noise is coming from a valve on my whole house humidifier. There isn’t a fix for this except to turn the humidifier off. Thanks Jakob, your explanation was so appreciated even if I’m still stuck with the problem!

17:04 06 Dec 21

15:34 04 Dec 21

18:12 03 Dec 21

Great service, I called for a leaking faucet, Jesus checked the water softness which led us to the water softener which he adjusted( not on the initial request). While he was working on the water softener he noticed a leak coming from the wall from the washing machine area and was able to locate the source of the problem which was a blocked drain. And Carl a new technician to come out to fix that problem. Excellent service I can’t recommend enough

16:59 03 Dec 21

Our furnace was cracked. Jacob,Dallas and Austin and Jeff put a new one in for us. They did a great job got at it right away. So friendly caring and hard workers so professional with great attitudes about their work. It’s hard to express how much we appreciate them. We have had Jacob out last year do maintenance our furnace we we’re so impressed with him. That’s why we called him back. Your company is really in good hands with these workers. I know we will use your service from now on and let everyone we know how great this company is.Thank you so muchRichard & Sondra Garcia

Matthew Wuenschel

00:24 03 Dec 21

19:25 02 Dec 21

Sergio Gonzalez

18:13 02 Dec 21

Maryellen Holliday

22:15 01 Dec 21

He was on time and friendly. Fast worker. Very clean.

Alicia Matsuura

17:30 30 Nov 21

Jakob was excellent! Friendly, knowledgeable and honest. I felt like he had my best interests in mind. I would recommend him and this company to anyone!

23:51 29 Nov 21

23:41 27 Nov 21

Tony Christensen

19:18 26 Nov 21

It is well known that this industry if full of companies that price gouge customers. This company is no different, but I guess at least they do it with a smile on their face. Estimate was almost $1000 for less than $100 parts and approx 1 hr VERY basic labor. I understand companies have overhead but $900 for 1 hr basic labor?! Disgusting!!

00:54 25 Nov 21

Makenna Montano

23:35 24 Nov 21

Beau and Brady were awesome. Super easy to get an appointment and they arrived exactly when they said they would and gave us an hour notice before they arrived. They diagnosed a broken pipe and walked me through everything they did and next steps. Seriously best plumbing/repair experience I’ve ever had. Really nice, professional company.

12:54 24 Nov 21

Jeremy was awesome!!Very professional and friendly and did a great job! Would certainly hire him again!!

Peppur Thornton

21:02 23 Nov 21

Joseph was amazing and well known his job and I'd recommend him to anyone! He did an excellent job!

Barbara Reineke

23:15 19 Nov 21

Love these guys!! Have had ALOT of plumbing work, etc in our home and everyone has been professional and helpful. Quite like the yearly plan for maintenance for all our appliances. Thank you

02:25 19 Nov 21

We are so happy we chose this company and had Jesus come to our home. He provided excellent service! We couldn't be happier.

21:05 18 Nov 21

Kathleen Tucknies

20:46 18 Nov 21

Beau very professional and very informativeThank you

21:03 17 Nov 21

Rebecca Townsend

17:18 17 Nov 21

14:59 17 Nov 21

Cole did a wonderful job replacing our wastewater pipe from under the kitchen sink to the sewer. We ended up having a second leak along the line, thankfully Cole was well educated on the pipes that were used when our home was built. Nice job Cole!

23:29 16 Nov 21

21:34 15 Nov 21

21:10 15 Nov 21

Andrea Sessions

18:50 15 Nov 21

fixed the issue with both furnace and heat pump; friendly staff, amazing service, would absolutely recommend.

Russell Rowberry

16:04 15 Nov 21

Furnace wouldn’t fire. Jakob was our tech and did a great job. Very thorough, friendly and explained the problem so I could understand. I’d recommend him.

01:38 14 Nov 21

As always, a pleasurable experience with Joseph B. He keeps my HVAC operating like a champ and I love his outgoing personality. 😊

05:11 12 Nov 21

We had an impeccable experience with Family Home. In addition to living in our home for over 25 years, we just underwent an extensive renovation in which we have used multiple plumbing services. Family Home has been, far and away, the most responsible and professional we have ever dealt with. Our technician, Joseph, was off-the-charts exceptional. He was on time, communicated costs and developments clearly throughout the entire process, asked permission to perform any additional work, and was extraordinarily knowledgeable, professional, courteous and helpful. We can’t recommend him and them more highly, and if you are looking for a seamless and flawless execution, they are the poster child.

19:48 11 Nov 21

They came prepared with enough manpower to get the complete work done in under 5 hours. Very polite and knowledgeable and for a fair price. I’m very happy.

18:32 11 Nov 21

I've used Friendly Home Services for multiple repairs now, including furnace replacement, electrical panel replacement, adding ground wires, and outlet repair. They have always gone above and beyond for us

21:59 09 Nov 21

I was very pleased with Jaren’s work. He took the time to explain the problem. He was quick and courteous. I live in a older home. I have lived in my house for thirty years. I have my drain cleaned every couple of years. I can say with all honesty. Jaren did the best job I’ve ever had done. From today on if I have plumbing issues it will definitely be calling. The people at Friendly

21:05 09 Nov 21

He was polite and knowledgeable.

Jennifer Halden

21:02 09 Nov 21

Allorah Verucchi

19:15 09 Nov 21

Can’t get anyone to come out and do some work. Tried calling over 3 times with zero response.

william vanthof

15:30 09 Nov 21

Great job Workers on time Vry polite

20:55 08 Nov 21

Professional, courteous and on time. Explained everything that he was doing and didn’t pressure me to purchase or replace any products

00:32 05 Nov 21

21:21 04 Nov 21

20:08 04 Nov 21

I always use them for plumbing stuff. Always available more quickly than others.

19:47 03 Nov 21

20:40 02 Nov 21

Joseph did a fabulous job for me! He was prompt, courteous, and knowledgeable. He listened to my concerns, answered my questions, and then got to work. Everything is working as it should now and I have Joseph to thank. Definitely will use Joseph at Friendly Home Services for all my future plumbing needs.

Tonya JonesSmith

19:27 02 Nov 21

02:37 02 Nov 21

dianne jacobsen

22:42 01 Nov 21

They have been phenomenal and I will only recommend your company to everyone.

17:55 01 Nov 21

19:17 30 Oct 21

These guys came recommended by a neighbor who was in a jam and he couldn’t have been more right. Clark was quick to find my issue and took the time to explain my radiant heat system. Will keep Friendly as our go to plumber.

NaNoNat Theking

23:15 27 Oct 21

22:01 20 Oct 21

Friendly Home Services has excellent customer service!They installed a new heating and air system for the previous owner of my home. The work was done by an EX-employee of theirs who was let go shortly after the work on my house was done because he was found to take shortcuts. Over the course of at least 3 years, there have been several occasions where problems from those shortcuts have manifest themselves. Each time I have called, they immediately, professionally, and free of charge sent technicians to resolve the problems even though I am not the original owner and a lot of time has passed since the installation.There is much peace of mind that come from knowing a company will back up their work like this!

01:08 08 Oct 21

*Edited October 2021* - We had to have a little more electrical work done on our house and we were able to get it done way cheaper using someone other than a company that has plumbing, electrical, HVAC all in one. When that person came to do the work. He got a pretty bad spark when the breaker was turned off. When he went to the electrical panel, he found that Friendly did not install the panel correctly and that they did not properly ground the neutral bar (The large circle in the picture shows where there should be a ground wire but wasn't. The picture with the smaller oddly shaped circle shows the ground wire properly installed.). This meant that a it was easy to get a spark off of the neutral wire and that the electricity was grounded through our piping and could have potentially electrocuted someone touching running water. This was very concerning to us because we paid for the electrical to be safer, but it wasn't much safer than what we previously had. With how much money they charge, you would expect things to be done right. I would not recommend anyone use this company based off of our overall experience with them. We found multiple different things that were done poorly and where corners were cut.We spent quite a bit of money with this company and had some good and some not so good experiences with them. We used their electrical team, and the plumbing and sewer teams. Electrical team was actually pretty good. They were in and out and charged us the quoted amount. They left a mess in the house, but that is pretty easy to clean up. The outdoor sewer team was also very good to work with. The indoor plumbing team was good. There were some miscommunications, but as long as you communicate clearly with them, they are willing to fix the issues. There were some leaking pipes after all the plumbing was done, but these were easy to just tighten up a bit and all was good after that. I don't know if I would recommend them to anyone, but they did get the job done and overall, it was done pretty well.

18:43 11 Sep 21

Friendly Home Services installed a whole new heating and air conditioning system in my home and they did an excellent job. The installers, Dallas, Austin and Marshall were on time, very professional and finished the job in a timely manner. The system is working great and they offer an amazing warranty so I have peace of mind for years to come. I would recommend Friendly Home Services to anyone.

20:03 27 Aug 21

I haven't seen them yet, and already I'm disappointed with their service. They quoted me a 1:00 appt time, but I didn't hear from them for almost an hour after, and not until I contacted them for an update. Apparently 1:00 means 1:00-5:00 not 1:00.

21:53 17 Aug 21

Good company. Competent, courteous technicians. We were very satisfied with the plumbing work that was done in our home.

Angela Thredgold

18:03 11 Aug 21

I have had Friendly Service to my home before and felt like I got a good deal. Not so much this time.The techs were very nice, but I feel the price was too high for what was done. I also expected more from the "tune up" not really sure anything was done for that cost. I would like to have seen the new capacitor that was installed before the unit was closed up. I mean honestly, how do I even know it was done. Hopefully the tech is an honest guy and he probably is, but I don't know him. In the end, expected to pay $66 for a furnace and AC tune up, ended up $560. Will probably shop around next time.

17:17 31 Jul 21

Please do yourself a favor & do not use these people. It was an awful experience. I was told the service fee would be part of the overall repair & the total amount would be $150 since it was a rush. I confirmed w/ the lady that was not a separate fee & it would be built into the total service. The technician came an hour and a half late for a 9AM appointment. They told me my heater, water softener & water heater all needed to be replaced (which I said no to) & the little valve that needed to be replaced where the water was leaking was going to be $380 plus the $150. $530 plus tax to replace a small valve. I felt totally scammed.

19:24 20 Jul 21

11:24 29 Jun 21

04:44 18 Jun 21

Professional, courteous and efficient. Phil and his team really saved me money and my sanity in fixing an improperly installed shower pan, routing plumbing for a bathtub and finding a subcontractor to retile my shirt in less than a week.

21:53 13 Jun 21

Hugh was great! He diagnosed the problem fast and now my Mom's refrigerator is running great. Would reccomend and use again. Thank you!

Enrique Ferrini

19:01 03 Jun 21

We had friendly do some work on our sewer line. They were great to work with. Dan and Juan worked hard and didn’t leave until we were satisfied. I highly recommend.

Matt Stubblefield

21:49 26 May 21

I cannot speak highly enough of Beau and Bill. They responded immediately to our emergency plumbing situation. They were incredibly professional and transparent about the entire process and fixed a major issue within 24 hours. I would 100% use these guys again for any other repairs!

19:50 18 May 21

Justin does a great job! I used him for our personal home and I also refer my real estate clients to use them for inspections as well since they are so thorough and have a great price! Friendly is a correct name for this company, everyone (even the schedulers) are super friendly!!Update: I came on here again to give Beau a 5 star rating too. For may of 2021. My personal home had an unexpected drain issue. He came over once and wasn’t able to diagnose it 100% because somethings were in the way. I was able to move some things and He came back in between a job the same day that I called him and was able to diagnose it. Also extremely friendly and personable. Definitely will trust my home services and all my clients home services to Friendly home services. All their technicians are top notch!!I had another plumber come out that same week from a different company and quote me $11,000 to do a fix when they didn’t even put a camera down the drain or know anything that was going on. Friendly home services actually diagnoses the problem and then gives you a realistic quote .

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