We want you to be 100 percent satisfied with the work we perform for you. Listed below are the specifics about the warranties that we stand by at Friendly Home Services. If you have any warranty questions, please feel free to contact us so that we can quickly resolve the issue.
1. Plumbing, Heating, and Air Conditioning Services
We will happily cover the cost of the visit to your Salt Lake City home if you call in with an issue that you believe the warranty covers during regular business hours.
If our parts fail or the work we perform is not getting the right results, we will supply replacement parts at no additional cost. In the case that another part or component breaks after a repair is made, we will provide you with a price for repair options.
2. Plumbing, Heating, and Air Conditioning Installation
We provide warranties up to 10 years on labor and materials unless otherwise noted on your invoice. Friendly Home Services offers extended warranties as well. This warranty will apply to air conditioners, furnace, water heaters, or other large equipment that we have installed or replaced for you. If you have questions or issues, please contact us immediately.
If you have an issue that is covered by warranty, a technician will come to your Salt Lake City home, and it will be free of charge to you if scheduled during regular business hours.
If the equipment we install fails, we will redo the work at no extra charge to you. If there is another issue, one of our technicians will explain the problem and your best option to help you resolve the issue.
3. Drain Cleaning and Sewer Services
Friendly Home Services warranties their drain cleaning and sewer services for 30 days unless noted otherwise in your invoice.
If the equipment we install fails, we will redo the work at no extra charge to you. If there is another issue, one of our technicians will explain the problem and your best options to help you resolve the issue.
4. Manufacturer’s Warranty
Many times equipment will have a warranty from the manufacturer. This warranty usually covers the part for the equipment and the equipment itself. This warranty does not include the labor to repair or replace your equipment.
The technician that visits your home will be happy to contact the manufacturer (or distributor) to verify the equipment or parts. They will make sure they are in stock and provide you with options for installations of the broken parts or equipment.